*Warranty: Price of annual membership will be credited against the cost of any repair that fails within qualifying time period.

**All monthly membership payments require 12-month commitment.

These Plans represent an Agreement between you and Air Comfort of KY for service to your home heating and cooling systems.

Participant’s acceptance of the Terms of these plans, in its entirety, is evidenced by its willingness to participate in the Plans and/or by Participant’s remittance of payment, either in full or through monthly remittances. These Agreements become null and void if anyone other than Air Comfort of KY or its designees works on the equipment or our credit terms are not met. These Agreements cancel and supersede all previous Agreements.

GENERAL TERMS AND CONDITIONS – This agreement is governed by the General Terms of Conditions of Air Comfort of KY. This information is provided to all customers and available at any time on our website at www.aircomfortofky.com.

ASBESTOS – Because of potential health hazards to you, your family and Company personnel, the Plans do not cover maintenance work involving the removal of suspected asbestos. All asbestos testing and removal will be done at your expense.

INSPECTION – Air Comfort of KY reserves the right to inspect and approve the equipment to be covered under these Agreements. Equipment must be in compliance with current Code requirements and be in good working order when approved for coverage under one of these Agreements. Any repairs required to put the equipment into acceptable condition will be billed to you at our prevailing rates.

RENEWAL – These Agreements are effective for a period of one year and are self-renewing at prices in effect at the time of renewal. If you choose not to renew the Plans, you must contact us in writing within 30 days of renewal and we will remove the charge. There are no refunds or credits given for the customer’s premature termination of these Plans. The equipment will be reviewed annually and as part of the renewal, Air Comfort of KY reserves the right to change or not renew Agreements based on the age and condition of the equipment.

EMERGENCY/AFTER HOURS SERVICE – Coverage is available 24 hours a day, 365 days a year, Service requests on weekends, holidays and on Monday through Friday after 8:00PM and before 7:00AM that do not qualify as an emergency in the sole opinion of Air Comfort of KY may be scheduled during normal working hours. An “emergency” is defined as a service event, which in the Company’s sole judgment, would cause serious damage to a house or its occupants if not handled quickly.

REPLACEMENT CREDIT – Customers with a qualifying Air Comfort of KY Service Membership Plan will receive a $125/year credit towards replacement of that heating or cooling equipment by Air Comfort of KY.

LIMITATION OF LIABILITY – We will not be liable for secondary damages or environmental claims caused by leaks, spills or soot from any source that are outside of our direct control. We will not be liable for damages to a building or its occupants from a heating or cooling failure, REGARDLESS OF CAUSE.
Air Comfort of KY accepts no responsibility and will not be liable for damages that may result from any HVAC failure in a vacant house, REGARDLESS OF CAUSE. Vacant properties should be checked daily by those responsible.

UNDER NO CIRCUMSTANCES WILL AIR COMFORT OF KY BE LIABLE FOR ANY LOSSES/DAMAGES OF ANY KIND RESULTING FROM THE FAILURE OR INOPERABILITY OF CUSTOMER’S SYSTEMS OR EQUIPMENT IN EXCESS OF THE PAYMENT RECEIVED BY AIR COMFORT OF KY UNDER THIS AGREEMENT

LOW WATER CUTOFF – As part of our annual Preventive Maintenance procedures for a steam boiler, the low water cutoff will be flushed and tested. However we accept no responsibility for the failure of this control. You should regularly flush the low water cutoff to prevent sediment from interfering with its operation.

GENERAL INFORMATION – Repairs caused by water in oil tanks, sludge, freezing, fire, water leaks, floods, storms, electrical failure or surges, acts of God, improper water level, unavailability of parts through our normal suppliers or repairs caused by someone other than Air Comfort of KY personnel or its authorized agents will not be covered by the Service Agreement and will be billed at our prevailing rates. When performing preventive maintenance on a condensing appliance, we do not open sealed combustion chambers as a normal part of the process. Appliances with a firing rate of greater than 150,000 BTUs per hour, condensers larger than 60,000 BTUs per hour, heaters or air conditioners located on roofs, attics, crawlspace, suspended from ceilings or in otherwise inaccessible locations do not qualify for coverage under these Service Agreements. We call and send email notices, but the customer is responsible for scheduling their Preventive Maintenance visits. There are no refunds for maintenance work that was not scheduled or performed.